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Find answers to common problems in our Frequently Asked Questions, get tips on using your PlayStation 3 in our guides and pick up handy hints from other PS3 owners in the PlayStation Community.

Most Popular Guides

PS3 error codes
PS3 error codes

Find out how you can get help with error codes on your PlayStation 3 system.

PS3 system software updates

Ensuring your have the latest system software installed is essential to ensuring your get the most from your PlayStation 3.

Create a Sony Entertainment Network account on your PS3, and access PlayStation Network for free.
Create a Sony Entertainment Network account on your PS3, and access PlayStation Network for free.

Want to set up a Sony Entertainment Network account on your PS3? Follow this simple guide to find out how to get the most out of your PS3.

PlayStation Plus frequently asked questions
PlayStation Plus frequently asked questions

All you need to know about the premium subscription that lets you get even more value from your PlayStation 4, PlayStation 3 and PlayStation Vita.

Create a Sony Entertainment Network account on your PC
Create a Sony Entertainment Network account on your PC

Sign up to PlayStation Network and dive into a world of fresh and exciting entertainment on PS3, PS Vita and PSP.

Set up the right account for you
Set up the right account for you

Find out about the different types of Sony Entertainment Network accounts you can create.

Create an Online ID

If you've already a Sony Entertainment Network account, follow these simple steps to set up an Online ID.

Recommend PlayStation content to your friends
Recommend PlayStation content to your friends

Use your Facebook account details on eu.playstation.com news, support and competition articles to recommend these to your friends.

Support Categories

General
General

General help with using your product.

Settings
Settings Settings

Help with setting up your PlayStation system.

Game
Game Game

Get the most out of your games.

Video
Video Video

Tips and help on improving your viewing experience.

Music
Music Music

Tips and help on improving your listening experience.

Network
Network Network

Tips and help on getting the most out of Network features.

Photo
Photo Photo

Tips and help on getting the most out of Photo.

PlayStation®Network
PlayStation®Network PlayStation®Network

Go online to become part of a thriving community of PlayStation owners.

Related System Software

Download the latest system software update to your PS3 now.

Find out what's included in the update 4.65 System software explained System software archive

Grief Reporting

Grief Reporting

Tell us if someone is spoiling your online experience with PlayStation.

Find out more

Online Support

Online Support

Find and share information and advice with the PlayStation Community.

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PS3 Error Codes

PS3 Error Codes

Use this handy tool for more information on error codes and suggested solutions.

Find out more